Message Service #2769

24 January 2024

  • Sea ice

Missing product L2 PMW sea ice concentration (OSI-410-a)

Dear OSI SAF Sea Ice Concentration User,

Due to missing input data, we are not being able to generate L2 products, corresponding to AMSR2 GW1 since 04:11 UTC.
We expect to get back to nominal as soon as we receive input data form the originating centre.

We would also like to explain that there was a mistake in sending the previous service message with id number: 2768 It was not about the product OSI-408-a, but instead about OSI-410-a which due to missing input data could not be generated between Jan 23. 22:37 UTC, and Jan 24. 03:52 UTC.

We apologize for any inconvenience.

Best Regards,

New ticket helpdesk